Refund and Cancellation Policy
1. Introduction
At WWW.NEXTRONSTORE.COM, we strive to ensure customer satisfaction with every purchase. Our Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations will be processed. By making a purchase on our website, you agree to these terms.
2. Cancellation Policy
2.1. Order Cancellations
Before Shipping: Orders can be canceled within [24 hours] from the time of purchase, provided the order has not yet been shipped. To cancel an order, please contact our customer support team at [customer support- 8668049044].
After Shipping: Once an order has been shipped, it cannot be canceled. In such cases, you may proceed with a return as per our return policy.
3. Refund Policy
3.1. Eligibility for Refund
Products must be returned in their original condition, unused, unwashed, and with all original tags and packaging intact.
Items must be returned within 3 DAYS from the date of delivery.
Certain products, such as perishable goods, custom-made items, and intimate or sanitary goods, are not eligible for a refund.
3.2. Process for Returning Items
To initiate a return, please contact our customer support team at [customer support 8668049044] with your order number and reason for the return.
Our team will provide you with a return authorization and instructions on how to send back the item.
3.3. Refund Process
Once we receive the returned item and inspect its condition, we will process your refund within [7-10 business days].
Refunds will be issued to the original payment method. If the original payment method is not available, a store credit will be provided.
3.4. Shipping Costs
Original shipping charges are non-refundable.
Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
4. Non-Refundable Items
Gift cards
Downloadable software products
Some health and personal care items
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team within [specified time, e.g., 7 days] of receiving your order. We will arrange for a replacement or a refund, including any shipping costs incurred.
6. Contact Information
For any questions or concerns regarding our Refund and Cancellation Policy, please contact us at:
Email: [NEXTRON.2022@GMAIL.COM]
Phone: [customer support phone number: 8668049044]
Address: NO:135 LAKSHMI NAGAR MUDICHUR CHENNAI ]
Thank you for shopping with NEXTRONSTORE. We appreciate your business and are committed to providing you with the best service possible.
At WWW.NEXTRONSTORE.COM, we strive to ensure customer satisfaction with every purchase. Our Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations will be processed. By making a purchase on our website, you agree to these terms.
2. Cancellation Policy
2.1. Order Cancellations
Before Shipping: Orders can be canceled within [24 hours] from the time of purchase, provided the order has not yet been shipped. To cancel an order, please contact our customer support team at [customer support- 8668049044].
After Shipping: Once an order has been shipped, it cannot be canceled. In such cases, you may proceed with a return as per our return policy.
3. Refund Policy
3.1. Eligibility for Refund
Products must be returned in their original condition, unused, unwashed, and with all original tags and packaging intact.
Items must be returned within 3 DAYS from the date of delivery.
Certain products, such as perishable goods, custom-made items, and intimate or sanitary goods, are not eligible for a refund.
3.2. Process for Returning Items
To initiate a return, please contact our customer support team at [customer support 8668049044] with your order number and reason for the return.
Our team will provide you with a return authorization and instructions on how to send back the item.
3.3. Refund Process
Once we receive the returned item and inspect its condition, we will process your refund within [7-10 business days].
Refunds will be issued to the original payment method. If the original payment method is not available, a store credit will be provided.
3.4. Shipping Costs
Original shipping charges are non-refundable.
Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
4. Non-Refundable Items
Gift cards
Downloadable software products
Some health and personal care items
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team within [specified time, e.g., 7 days] of receiving your order. We will arrange for a replacement or a refund, including any shipping costs incurred.
6. Contact Information
For any questions or concerns regarding our Refund and Cancellation Policy, please contact us at:
Email: [NEXTRON.2022@GMAIL.COM]
Phone: [customer support phone number: 8668049044]
Address: NO:135 LAKSHMI NAGAR MUDICHUR CHENNAI ]
Thank you for shopping with NEXTRONSTORE. We appreciate your business and are committed to providing you with the best service possible.